About the Role
As an Optician or Optometric Assistant, you will play an important role in providing an exceptional patient experience while supporting our optometrist and clinical team.
Key Responsibilities
Welcome and assist patients throughout their visit
Perform pre-testing and diagnostic procedures
Take patient histories and accurately update medical records
Assist the optometrist during eye examinations
Perform testing such as OCT, visual fields, retinal imaging, and tonometry, as applicable
Dispense eyeglasses and assist patients with frame selection and lens recommendations
Take and verify measurements, including PD, segment height, and fitting measurements
Educate patients on lens options, coatings, frame styles, and other optical products
Assist with frame adjustments, fittings, repairs, and troubleshooting
Follow up on eyewear orders and ensure accurate delivery and patient satisfaction
Assist with contact lens training and insertion/removal, when required
Educate patients on eye health, procedures, and recommended care
Maintain accurate patient records and ensure smooth clinic workflow
Provide exceptional customer service and contribute to a positive team environment
Assist with other clinical, optical, and administrative duties as needed
Qualifications & Experience
Previous experience as an Optician, Optometric Assistant, Ophthalmic Assistant, Optical Assistant, or similar clinical/optical role
Previous optical dispensing experience is required
Experience with pre-testing and diagnostic equipment
Strong knowledge of eyewear, lenses, coatings, frame selection, measurements, and optical dispensing
Strong communication and interpersonal skills
Excellent attention to detail and organizational abilities
Comfortable working independently as well as part of a team
Professional, friendly, and patient-focused approach
Ability to work efficiently in a busy clinical and optical environment
Experience with electronic medical records and optical point-of-sale systems is an asset
What We Offer
A welcoming and supportive team environment
Competitive compensation based on experience
Opportunities for professional growth and development
A rewarding role where you can make a difference in patients' eye health and overall experience
If you are an experienced Optician or Optometric Assistant with strong clinical and dispensing skills who takes pride in providing excellent patient care, we'd love to meet you!
Please submit your resume and a brief cover letter outlining your experience and why you would be a great addition to our team.
We look forward to hearing from you!


