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Closure of Non-Essential Workplaces

The College of Opticians of Ontario provides additional information regarding the COVID-19 pandemic and how it impacts regulated health professionals.

Government Directives

Monday, the Ontario Government announced that all non-essential businesses will be required to close as of 11:59 p.m. Tuesday March 24, 2020. The Government has now released a list of businesses that are exempt from mandatory closure. Your employer/facility operator may interpret that they fall under one or more of the exempted categories. The College cannot advise businesses on their interpretation of this list nor force businesses to cease operations. Enforcement actions are under the jurisdiction of the provincial government.

As opticians, it is imperative to consider that the directive to Health Care Providers issued by the Chief Medical Officer on Friday, March 20 is still in effect. The directive requires that health care professionals provide only essential services during this period. While some dispensary operators may decide to remain open, as a health care professional, you must determine what is essential. Please see the College FAQs for practice guidance regarding essential services. To practice in contravention of the Ministry of Health directive constitutes a provincial offense and could be deemed as professional misconduct.  

The College has reached out to the Ministry of Health to provide further guidance on how these two directives are to work in conjunction with one another and will provide more information as it becomes available.  As well the College is in regular communication with registrants, optical operators and the professional association as we navigate these difficult times.

Safety Considerations for Essential Services

It is important to consider the principle of physical distancing to stem the spread of this virus. As a health practitioner, if you cannot ensure the health and safety of your patients, you are obliged to refrain from providing service. 

If you do choose to provide what you deem to be essential service, it is strongly recommended to use the remote delivery options afforded to you under the Standards of Practice and Practice Guidelines, and to take steps to maximize patient safety in all other circumstances. Please visit the FAQ page for more information.

What if My Employer is Still Telling Me to Report for Work?

If you work for someone else and are concerned that your workplace is not following the Government’s directives, it is imperative that you let your employer know that you are required to comply. You may have to make important decisions if you have been asked to perform duties that you do not believe comply with the directives. As opticians, your obligations as a health professional must come first.

Can I Refuse to Work?

We understand that many opticians are feeling a lot of tension between their responsibilities as health professionals and their responsibilities as employees. While we understand that this puts many opticians in a difficult position, the College can only provide guidance on your duties and responsibilities as health professionals. We encourage opticians who may be unsure how to meet their responsibilities as employees to seek out appropriate employment law advice.

Recommendations to Dispensary Operators

If you are a dispensary owner, it is important that you take steps to implement the government’s directives immediately. We recognize that there are professional, legal and economic consequences to these actions, and recommend that all dispensary owners inform themselves of their legal obligations as employers.

If your dispensary has ceased operations temporarily during this period, we recommend that you take steps to notify patients about how they can access their practitioner for urgent matters. Please visit the FAQs for more information.

Source : COO

Luxury and Comfort: Look Out for the Infinity View Collection

Silhouette’s new Infinity View collection has combined luxury, glamour, and comfort. With their transparent fronts, the superbly light full-rim models feel like you have nothing on your face. An extraordinary design made with the highest-quality materials, which Silhouette is renowned for, are combined to produce a perfectly classic pair of eyewear for any occasion.

Featured model: Infinity View 1594

Distributed by COS: canadianoptical.com

Safilo Supports Customers with Virtual Education Series

Safilo Group kicks off a new virtual education platform this week, offering a series of educational webinars for its customers on various topics to enrich their optical practices while offices are closed or operating on limited schedules due to Covid-19.

Running the full weeks of March 23rd and March 30th, one new course topic will be taught daily between two and four times each day – with four sessions daily this week and repeated two times daily next week – to accomodate participants in different time zones. The lectures are led by Robin Brush, a Safilo Key Accounts Manager and an ABOC-certified optician with 25 years of optical industry experience.  The courses, taught live, are being offered in English and will soon be translated to other languages in the coming weeks to make available to international customers. The courses are also being recorded to make available later for those who missed them.  ABO credits are not being issued for any of the online lectures.

To attend these virtual classes, North American customers can either contact their sales representatives or sign up directly by visiting the home pages of Safilo’s b2b website: www.mysafilocanada.com.  Internationally, Safilo customers can contact their sales rep for sign-up details. The WebEx course topics include:  Advanced Eyewear Technology; A Visual Guide to Merchandising, J.O.B.S. Program: Joint Opportunity to Believe in Staying; Multiples Mindset and Optical 411 (full course descriptions can be found on the next page).

“During these trying times, we wanted to continue showing our gratitude and support to our customers’ practices by offering courses to enrich their education portfolio.  We’ve worked diligently to create a free virtual education platform that will allow anyone within one of our customer’s practices to access the courses, even if their offices are closed temporarily,” said Steve Wright, Safilo North America’s President and Chief Commercial Officer.  “The classes were developed initially, with Safilo North America customers in mind, while many are at home this week and practicing social distancing.  However, we decided to make the courses available internationally as believe this program can be beneficial to all Safilo customers around the globe,” added Wright.

Click HERE for the full press release and course descriptions.

Bausch + Lomb Initiates Free Delivery to Consumers to Support ECPs

In order to assist eye care professionals in view of the social distancing and business closures required by COVID-19, Bausch + Lomb have instituted several initiatives to support practices.

The following initiatives are being implemented:

  • Free direct-to-patient shipping: this is to make it easy for patients to purchase Bausch + Lomb contact lenses from the practice while promoting social distancing
  • All Bausch + Lomb Territory Managers will be working from their home offices until further notice
  • Sales teams are available to assist ECPs with requests or questions that arise including sample requests for PreserVision® and Bepreve®. ECPs can reach B+L directly by phone, email or through our Customer Resource Centre at 1-800-686-7720
  • All scheduled in-person meetings and appointments will be converted to virtual meetings (phone or video conference) or postponed

Click HERE for the full press release.

New Look Vision Reports Record Results for Q4 2019 and Provides Actions in Response to COVID-19

New Look Vision Group reported financial results for the 13 and 52 week periods ended December 28, 2019.

Q4 2019 Financial and Operational Highlights

• Revenues increased by 3.9% over last year to reach a record $73.9 million.

• Comparable store sales orders were up by 3.6% compared to the fourth quarter of last year, marking the 22nd consecutive quarter of comparable store sales growth.

• Adjusted EBITDA attributed to shareholders reached $14.3 million, an increase of 3.7% over last year and 3.4% on a per diluted share basis to $0.91. The increase is principally due to improved performance from existing stores and improved employee productivity that lead to lower remuneration expenses.

• Net earnings attributed to shareholders reached $5.0 million, compared to $3.1 million last year, the increase being attributable to higher EBITDA and lower financial expenses. Net earnings on a per diluted share basis were $0.32 compared to $0.20 last year, an increase of 60.0%.

2019 Financial and Operating Results

• Annual revenues increased by 2.3% to reach a record $297.9 million, resulting mainly from comparable store sales growth as well as from newly acquired stores, offset by revenue from scheduled store closures.

• Comparable store sales orders were up by 2.3% compared to last year.

• Adjusted EBITDA attributed to shareholders reached $55.9 million, an increase of $1.4 million or 2.5% over last year and increased 2.3% on a per diluted share basis to $3.57.

• Net earnings attributed to shareholders were $18.8 million, an increase of 32.1% over last year. This increase is driven by higher EBITDA, lower financial expenses and depreciation. Net earnings per diluted share increased 31.9% to $1.20.

• Adjusted net earnings attributed to shareholders(a) increased by 13.5% to $26.1 million or 13.6% on a per diluted share basis.

The increase is mainly attributable to a higher adjusted EBITDA.

• Cash flows related to operating activities reached $43.6 million, an increase of $8.8 million or 25.4% over last year and increased 25.1% on a per diluted share basis to $2.79.

• The Company invested $8.9 million in Bespoke Eyewear and the technical component that underpins the omnichannel strategy.

• The total debt was reduced by $9.8 million through voluntary and contractual repayments, improving the net debt to adjusted EBITDA attributed to shareholders ratio to 2.60, compared to 2.76 last year.

Actions in response to COVID-19

New Look Vision has initiated partial or full store closures across its network in response to COVID-19. Preventing the virus’ spread, protecting professionals, employees and clients while maintaining a minimum access to vision care and products are the key factors driving these decisions. The Company established an emergency pay program to supplement unemployment insurance for the employees placed on temporary leave.

In view of the current uncertainty driven by reduced store capacity and regulatory restrictions, the Board of Directors has elected to suspend the regular quarterly dividend and the corresponding dividend reinvestment plan for Q4 2019. The Company believes it is well positioned to withstand the current disruption given its efficient operations and strong balance sheet. New Look Vision continues to diligently control its cost structure while actively monitoring market conditions.

President & CEO’s comments

Antoine Amiel, the President and CEO of New Look Vision, stated that: “New Look Vision had a strong fourth quarter capping a strong FY2019. This was the 22nd consecutive quarter of same store sales growth. 2019 saw an increased pace of comparable store sales growth, increased profitability and store network expansion notably in the USA. Those results materialized into further deleveraging

of our balance sheet giving the Company a solid footing to withstand the COVID-19 disruption and uncertainty.

New Look Vision responded swiftly to the onset of COVID-19. We have reduced our store network capacity to participate in the collective effort to stem the pandemic’s spread and to protect our teams and customers, while keeping open a minimum access to vision care and products for those in need. We have implemented a supplemental pay program for our employees placed on temporary leave. We have downsized our cost structure and taken cash conservation measures. We are actively monitoring the situation and will adjust our stance proactively. While our stores and manufacturing activities are reduced, our development initiatives are on-going to continue building a competitive advantage.

Click HERE for the full press release.

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