By Shan Khan, RO

In this and subsequent issues, Optik spotlights remarkable women shaping the future of our industry. Their diverse backgrounds and expertise contribute to a rich tapestry of leadership. Join us as we explore Amy Chow, Senior Brand Manager, Global Myopia Management at CooperVision and Priya Patel, Director of Marketing, Vision Care at Alcon’s professional and personal journeys through engaging Q&A sessions, offering invaluable insights and advice. 

Amy Chow, FAAO, FBCLA

Can you share your journey in the eye care field and what motivated you to choose this career path?

Amy Chow: I started my career in journalism, in the national newsroom! However, I come from a family of ECPs and, after marrying an OD, it made sense to return to the eye care business. I was recruited to work as an account executive for a specialty lens lab. This job allowed me to combine my strengths in communication and a natural affinity for connecting with people. As an educator at Seneca College, I was able to realize my passion for teaching and imparting my skills as an ECP. I was then drawn further into industry as a Professional Affairs Manager for CooperVision Canada, where I was able to continue fulfilling my passion educating ECPs across Canada.

What have been some of the most significant challenges you’ve faced as a woman in eyecare, and how have you overcome them?

A.C.: Similar to most women in the workplace, I’ve had to put in more effort and push myself harder to overcome obstacles. Finding my footing in Professional Affairs, a position that has historically been held by an OD, was my biggest career challenge. I embarked on a learning journey to establish myself. I obtained fellowships with the American Academy of Optometry and the British Contact Lens Association. As an optician, these fellowships pushed me outside of my comfort zone with case studies, scientific posters and research papers. I believe I am the only Canadian optician holding these titles.

How do you approach mentorship, and what advice would you give to young women aspiring to excel in optometry?

A.C.: I believe women should not underestimate themselves. Dr. Michele Andrews, VP of Marketing and Professional Affairs at CooperVision, is the perfect example of a mentor and role model for women in this industry. She once told a class of optometry students that research suggests women are less likely to pursue professional prospects if they don’t “check all the boxes”. She encouraged them not to sell themselves short and to go for their dreams. I have done this several times in my career, first as the only optician on a team of Professional Affairs Managers that are all ODs, and more recently, despite having no prior marketing experience, I went into a Global Marketing role.  contributing to the team in my own unique way based on my skills and abilities.

Outside of optometry, what are your hobbies or passions, and how do they enrich your life?

A.C.: I’ve always loved flower arranging since I was a child, and as an adult, I started taking formal lessons in the art of Japanese flower arranging known as Ikebana. Ikebana emphasizes respecting natural elements and creating a harmonious experience between the arrangement and its environment. This is a highly contemplative and meditative experience for me, helping me to relax and unwind.

What are your aspirations for the future of our industry, and how do you plan to contribute to achieving these goals?

A.C.: Managing myopia has occupied the majority of my career in both private practice and industry. I hope that more will engage in myopia management and that all myopic children are able to receive treatment to prevent myopia from worsening and the ocular health diseases associated with it. I aim to continue raising awareness and educating through my role in Global Myopia Management and through my personal efforts.

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Priya Patel

Can you share your journey in the eye care field and what motivated you to choose this career path?

Priya Patel: My journey into eye care was a happy accident—but one that turned into a lifelong passion. I was the first person in Canada selected for J&J Vision’s Sales Leadership Development Program, which set the foundation for my career. Since then, I’ve worn many hats across the industry, from Territory Management, Specialty Sales, Professional Education to leading Marketing at a national level. Today, as the Director of Marketing at Alcon, I oversee the Dry Eye Ocular Health, Contact Lens Care, and Contact Lens Portfolios, always striving to push the boundaries of innovation and value for both Eye Care Professionals and patients.

What makes my career even more special is that eye care runs deep in my family. My husband—whom I met in high school—is an Optometrist. Our worlds constantly collide in the best way, making for some lively dinner table discussions! This unique intersection of perspectives keeps me grounded in the real-world impact of our work and challenges me to consistently raise the bar in how we support Eye Care Professionals and their patients.

What have been some of the most significant challenges you’ve faced as a woman in eyecare, and how have you overcome them?

P.P.: Looking back, my biggest challenges have come at pivotal moments—when I had to make decisions about seizing new opportunities. Whether it was moving from Toronto to Edmonton for a Territory Management role, stepping away from a successful position to pursue my MBA full-time, or leaving a company after 15 years to take on my latest role, each decision required stepping into the unknown.

While these transitions were daunting, they became defining moments of growth. I’ve learned that taking risks—especially when they feel uncomfortable—often leads to the greatest rewards. Each challenge has reinforced my belief that embracing change is essential for both personal and professional evolution.

Do you have a favorite dish or cuisine, and is there a particular reason it’s your favorite?

P.P.: Anything spicy! Thai and Indian cuisine are my favorites because of their rich, layered flavors and bold spices. I love experimenting in the kitchen—so much so that I started a cookbook club with my friends to try new recipes and techniques. Whether I’m cooking at home or exploring new restaurants, I’m always on the hunt for dishes that bring heat, depth, and excitement to the table!

Who has been your biggest inspiration in your professional journey, and how have they influenced your approach to your career and leadership?

P.P.: As I reflect on my leadership style, I realize how deeply it has been shaped by my parents. My Dad, a natural storyteller, taught me the power of finding humour in every situation—an invaluable skill in both leadership and life. My Mom, on the other hand, has always embodied calm, balance, and mindfulness, showing me the importance of steady, thoughtful decision-making.

These qualities have become the foundation of how I lead. I strive to bring clarity and composure to challenges while fostering an environment where my team feels engaged, motivated, and supported. Leadership, to me, is about inspiring confidence, embracing resilience, and never underestimating the power of a well-timed laugh.

The insights from these visionary women underscore the profound impact they have on the eyewear and eye care sectors in Canada. Their wisdom and experiences act as beacons for transformation and progress. As we feature more trailblazers in our series stay tuned for further inspiration. Their enduring influence promises to inspire current and future generations of eye care professionals, illustrating the power of leadership and vision in shaping a healthier, more visionary world.

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