Discover Salvatore Ferragamo’s new Men’s Eyewear Capsule: a stylish selection of frames inspired by Tuscany. With rectangular shapes, more rounded shapes, and classic aviator styles, the collection explores shiny materials, unexpected combinations and intricate decorations.
The Tuscan countryside is reflected in the shades of lenses available, framed by the unique light of late afternoon and sunset.
Quality patient care starts with the people providing it.
Perry Steigner, Optician-Owner
During an ownership transitions, maintaining standards of care among new staff is particularly important for practices that have thrived due to exceptional patient care.
Perry Steigner’s practice was one such case; tucked away in a medical building, Perry leveraged strong people skills to build a robust practice that stood out from the crowd.
His personalized, high-end service drew in repeat patients during its 27 years in operation, even without a street-level storefront.
That lack of visibility might make it seem like an unlikely candidate for an acquisition, but Perry successfully sold the practice to IRIS in 2019.
With IRIS, Steigner was able to grow his legacy of patient care at a new location, while at the same time adopting a more fully integrated practice that enhanced competitiveness.
Below are the details of Steigner’s story: the sale, transition, and outcome.
A Second Look When Perry started his independent practice in 1993, he wanted to stand out amongst the superstore and 1-hour optical outlets popping up in eyecare: “I wanted to get back to the basics: customer service, personal relationships and build a practice that way.” His friendly, conversational approach to service and commitment to quality care was what set his business apart in an increasingly competitive retail landscape.
Dr. Daryan Angle, VP of Business Development at IRIS, approached Perry in 2012 about partnering with IRIS, but the timing was not right for Perry. He was very interested in IRIS’s collaborative model of patient care but was not ready to make a move with a large lease term remaining on his office space.
His practice, Medical Arts Optical, depended on a strong relationship with nearby ophthalmologists and optometrists, giving Perry lots of referrals to work with.
While his store continued its robust growth year after year, Perry realized, that after 40 years in the industry, he still needed the perfect exit strategy.
When Daryan approached him again in 2018, his lease was coming up, and he made the decision pursue a partnership with IRIS.
Evolution of the Deal IRIS provided Perry different options. He could choose to bring in a partner, keep a small percentage, or sell his practice outright. Perry decided to sell 100% of his practice to IRIS and work with them as an employee.
There were other offers on the table, but they all offered an earn-out over a specified period of time, whereas IRIS offered him the option to sell the entire practice immediately. Selling his practice gave him a chance to continue working and provided an easy exit option at the same time.
Although he did not plan to retire right away, he wanted a strategy that made the most of the business he had cultivated over the years: “All the people that I know, and I’ve been in it 40 years, don’t sell their business. They shut them down and get rid of the phone line, and that’s it.”
His passion for the work left him wanting to keep going without worrying about how he would make his exit and entrust his legacy of exemplary patient care to a responsible partner.
New Location, Same Great Service, Flawless Transition Usually, IRIS will partner with an existing location, but this time Perry’s Medical Arts practice relocated to an existing corporate IRIS location half a kilometer down the street. IRIS made sure to bring the features of Perry’s practice with him, to keep his regular patients coming back.
Although IRIS does not typically have in-store edging equipment, Perry brought over his own so he could continue to provide assembly services.
Eight thousand flyers were sent to Perry’s existing patients, explaining the merger. The Medical Arts Optical phone number was rerouted to the new location and the new welcome message was provided in Perry’s familiar voice. Steigner characterized the transition as flawless.
Perry also passed on his formula for friendly patient care to the staff at IRIS: “This is our stage, we are performers, let’s get to know our customers. It’s the personal touch that will set us above our competitors. They are very receptive to that.” Perry was rewarded by seeing the transformation among the staff, who learned from his approach by watching him work.
IRIS provided Perry with a three-year employment contract but told him he could stay on as long as he wanted. The three years will help IRIS integrate Perry’s practice successfully, and Perry was eager to help in any way he can.
The End Result Perry has no regrets about his decision and keeps working out of love for the business. He was happy to make the switch to a great location, and to keep seeing his patients without the administrative hassle of running a business: “What I was glad to get rid of was writing the cheques, worrying about the suppliers, reconciling statements, all that stuff. All my energy now is 100% focused on getting these patients to IRIS.
“Even my accountant would say, ‘Perry, if you are looking at an exit strategy, this is textbook: here you go, you sold your practice, you like the guys you are selling to, you are two blocks away from where you were, the location is fantastic.’ It was a great opportunity.”
IRIS provided Eye Care Business Canada full unconditional access to ECPs that have recently completed a partnership agreement with the group. Each partner story provides and insider’s view to the the acquisition; challenges faced, obstacles overcome and the final results.
Transitions Optical in Canada announced that Transitions®Signature®GEN 8™style colors lenses have been selected as a Product of the Year Canada™
Award finalist. The style colors collection – featuring Amber, Amethyst,
Emerald and Sapphire lenses – were introduced to consumers as available in Transitions
Signature GEN 8 technology in Canada in March of 2020.
The product will now move on to compete among
other finalists to be recognized as the winner of the Product of the Year™ in
Canada. The Product of the Year™ Canada
contest, run annually, is the largest consumer-voted awards for product
innovation in the country. Winners will be announced in mid-January 2021.
“We know that consumers value the benefits of Transitions® lenses, especially the protection from UV and harmful blue light, and appreciate the vibrancy and options of the style colors collection,” said Arnaud Rajchenbach, marketing manager, Transitions Optical. “We’re not surprised that these lenses have stood out to the jury as a game changer. “
The Centre for Ocular Research & Education (CORE) and Myopia Profile announced an alliance designed to expand both organizations’ services and reach. This unique venture brings together two groups both at the forefront of research and education in their respective fields. The affiliation will grow CORE’s already extensive clinical research capabilities, adding expertise in specialty lenses, gas permeable, orthokeratology and scleral contact lenses, provide Myopia Profile with priority access to a world-leading clinical research site, and further extend the professional and patient education capabilities for which each team is internationally known, including the areas of myopia management.
The heads of CORE and Myopia Profile—Dr. Lyndon Jones and Drs. Paul and Kate Gifford, respectively—have a multi-decade professional relationship dating back to the mid 1990s. They have often collaborated on projects, lectures and other initiatives designed to advance ocular health and science.
“Our new alliance is a natural extension of our
respect for one another. We have long been aware of synergies in our work,
along with areas where we can each extend the capabilities of the other,” said
Dr. Jones.
“We share many points of view with CORE—clinically
and personally—making this partnership a natural evolution of our relationship.
Paul and I are delighted to be able to work more closely with the wider team at
CORE,” said Dr. Kate Gifford.
CORE and Myopia Profile will maintain their
individual identities, facilities and staffing while pursuing projects
together.
Click HERE for the full press release and more news from CORE.
In
the October-November issue of Optik Magazine, contributor Jean-François
Venne presents Quebec optician and designer Marie-Sophie Dion, who has created an
original formula to quench her customers’ thirst for unique
frames: The Eyewear Bar.
The difference is
obvious as soon as you enter the Eyewear Bar. Rather than a series of displays,
there is a sleek space in the centre of which stands a “bar.” Once set up, an
optician will propose certain models according to a customer’s tastes and facial
features.
This approach has
been in place since the creation of her first boutique in Sherbrooke in 1992.
Customers came by appointment and Ms. Dion herself offered them models, which
at the time were on display racks. When she moved to a larger location in 1999,
she opted for the current central bar layout. There is now an Eyewear Bar in
Sherbrooke, Montreal, Saint-Lambert and Laval.
Since 2015, Ms. Dion
has been creating her own collection, made in Quebec. Her acetate products have
smaller bridges than European frames, which correspond to the generally thinner
nose found in Quebec.
Dr. Brianna Rhue joins Eye on the Industry for a lively discussion about AI, practice technology, patient experience, leadership and the business of optometry.
The Fitson F1593 brings modern feminine elegance to everyday eyewear with soft pink colouring, Turtle Blue temple accents and an effortlessly versatile design.
Eschenbach launches the magno DIGITAL, a compact 5-inch video magnifier offering 3–48x magnification and customizable features for low vision patients.
Dr. Brianna Rhue joins Eye on the Industry for a lively discussion about AI, practice technology, patient experience, leadership and the business of optometry.
The Fitson F1593 brings modern feminine elegance to everyday eyewear with soft pink colouring, Turtle Blue temple accents and an effortlessly versatile design.
Eschenbach launches the magno DIGITAL, a compact 5-inch video magnifier offering 3–48x magnification and customizable features for low vision patients.
Dr. Brianna Rhue joins Eye on the Industry for a lively discussion about AI, practice technology, patient experience, leadership and the business of optometry.
The Fitson F1593 brings modern feminine elegance to everyday eyewear with soft pink colouring, Turtle Blue temple accents and an effortlessly versatile design.
Eschenbach launches the magno DIGITAL, a compact 5-inch video magnifier offering 3–48x magnification and customizable features for low vision patients.
Dr. Brianna Rhue joins Eye on the Industry for a lively discussion about AI, practice technology, patient experience, leadership and the business of optometry.
The Fitson F1593 brings modern feminine elegance to everyday eyewear with soft pink colouring, Turtle Blue temple accents and an effortlessly versatile design.
Eschenbach launches the magno DIGITAL, a compact 5-inch video magnifier offering 3–48x magnification and customizable features for low vision patients.