Mood Eyewear Redefines Its Work Methods

The team at Mood Eyewear has worked since mid-March to define new internal guidelines and for external visits at optical offices. Hygiene, protection and disinfection of materials is key. Here is the action plan:

At the distribution centre:

– Superior hygiene measures to ensure safe handling of products.

– Social distancing in the office to prevent transmission of the virus.

– Employees will work at alternate times to respect social distancing measures requested by various levels of government.

– Scheduling visits in advance if a client needs to come to the office.

– Changes to returning goods to further protect employees.

During future visits to locations, the representatives will:

– Move to appointment-only visits.

– Respect and follow all health and safety protocols from each location.

– Wear a mask and ask that the client also wears one.

– Wear gloves if the representative is unable to wash their hands at the location.

– All people handling frames will be asked to wash their hands before touching the frames.

– Disinfect each frame before and after it is tried on.

– Be as efficient as possible.

– Offer enhanced billing terms, for a limited period, to allow locations to restart sales.

– Schedule virtual meetings to show collections, if preferred.

Click HERE for the full press release.

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